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Case Studies

IT infrastructure support for a leading NBFC

Engagement Statistics

  • 535 branches and 9000 users across the country.
  • Managing servers, storage and Network.
  • Microsoft Active Directory implementation Management
  • Microsoft Exchange and Lync implementation and maintenance.
  • Patch and Antivirus signature monitoring and support.
  • Service desk with end user support.
  • Provide complete end-end infrastructure suppport from DC to Branches


Long standing association with a General Insurance Company

Engagement Statistics

  • 150 branches and 4000 users across the country.
  • Managing servers, storage and Network.
  • Microsoft Active Directory implementation Management
  • Microsoft Exchange implementation and maintenance.
  • Linux send main implementation and support for 2000 users.
  • Database Administration services
  • Patch and Antivirus signature monitoring and support.
  • Service desk with end user support.
  • Provide complete end-end infrastructure suppport from DC to Branches


Remote Support Center for a well established (since 1980) Canadian Automotive Distributor on the cloud

Engagement Statistics

  • Monitor the servers on the cloud.
  • Support for Microsoft Windows, VMs, Microsoft IIS and Microsoft SQL services.
  • Critical call support on 24 X7 basis.
  • Pacth management for the servers.
  • Replication services implementation and maintenance on the cloud.


Remote Support Center for a Dutch IT Services provider though Indian Partner

Engagement Statistics

  • Level 1 support for all tickets.
  • Backup monitoring and escalation.
  • Storage Management for L1 tickets.
  • Patch management.
  • Onsite resource deployment for Linux, VM Ware , Cisco and Net App.